Refund policy

Return & Refund Policy

At The House of Chaaiji’s, we take great care in preparing and packing our products. As our items are perishable food products, returns are not accepted once the order is delivered.

Eligible Cases for Replacement or Refund

• Wrong product delivered
• Product damaged or leaked during transit
• Expired product received
• Order lost or not delivered

How to Raise a Request

• Contact us within 24 hours of delivery
• Share your Order ID, clear product photos, and issue details
• Email us at www.thehouseofchaaijis@gmail.com

Refund Process

• Approved refunds are processed within 5–7 working days
• Refunds are issued to the original payment method
• COD refunds are processed via UPI or bank transfer

Contact Us

Email: www.thehouseofchaaijis@gmail.com
Phone / WhatsApp: +91 9797492070